Founder & CEO

Deepinder Singh Chawla

Founder & CEO

Deepinder Singh Chawla
Founder & CEO, DSSR Solutions

With over 22 years of diverse leadership experience across Insurance, Banking, EdTech, Hospitality, and BPO sectors, Deepinder is the visionary Founder & CEO of DSSR Solutions.

A passionate advocate for people development, capability building, and business transformation through strategic learning interventions, Deepinder has consistently delivered impactful business outcomes.

Key Leadership Roles:

  • Director & Head of Content, upGrad
  • AVP HR, L&OD, Customer Obsesssion, Axis Bank
  • Assistant General Manager (Training), Power2SME
  • Regional Training Head (North, East & West), Exide Life Insurance

Expertise Includes:

  • LMS Implementation & Optimization
  • TNA  & Leadership Program Development
  • Sales, Financial Markets, Insurance, and Banking Training
  • Stakeholder & Key Account Management
  • Customer Experience & Culture Transformation

Certified Instructional Designer and Certified Assessment Centre Analyst, Deepinder has worked with Indian Oil, Microsoft, HDFC, and more.

Languages: English, Hindi, Punjabi, Bengali, French, and working knowledge of Urdu.

Our Team Our team comprises experienced consultants from diverse backgrounds in business, education, and leadership, committed to delivering the highest standards of service and expertise.

Educational & Professional Qualification

  • LUTCF Certified Professional in Retirement Planning from The American      College and International Academy of Insurance and Financial Management,      in collaboration with Birla Sun Life Insurance
  • LUTCF Certified Professional in Product and Planning Essentials from The      American College and International Academy of Insurance and Financial      Management, with Birla Sun Life Insurance
  • Certified in Instructional Design from Middle Earth HR
  • Certified Assessment Centre Analyst from Middle Earth HR
  • Certified Train the Trainer from Max Life Insurance and Birla Sun Life Insurance
  • Certified in Diversity, Equity, and Inclusion (DEI) & POSH (Prevention of Sexual Harassment at Workplace) from Middle Earth HR
  • Certified in Generative AI Foundations from upGrad in collaboration with Microsoft
  • Currently pursuing Generative AI and Data Science Certification from Hero      Vired in collaboration with edX and Harvard University
  • Currently pursuing Business Analytics and Data Science Certification &  Accelerator Program from Hero Vired in collaboration with edX and Harvard University
  • MBA + PGDBM (HR & Marketing) from Institute of Marketing and      Management (IMM), New Delhi
  • M.A. (Public Administration) from MS University, Tamil Nadu
  • Bachelor in Hotel Management (BHM) from Institute of Hotel Management,      Pusa (IGNOU)
  • Bachelor in Tourism Studies (BTS) from IGNOU
  • Certificate in Law (Intellectual Property Rights – IPR) from Indian Law      Institute, New Delhi

Core Expertise Areas

  • Content Leadership & Instructional Design
  • Storyboarding, ILT, eLearning, and Web-Based Training (WBT)
  • Resume  Writing & Career Counselling
  • Sales Training & Business Enablement
  • Bancassurance  & Financial Services Sales Leadership
  • Customer  Experience Strategy
  • Learning & Development Consulting
  • DEI  & POSH Advisory
  • Freelance Business Strategy (Founder, DSSR Solutions