Know your CEO DSSR Solutions!

Deepinder Singh Chawla
Founder & CEO, DSSR Solutions

With over 21 years of diverse leadership experience across Insurance, Banking, EdTech, Hospitality, and BPO sectors, Deepinder is the visionary Founder & CEO of DSSR Solutions.

A passionate advocate for people development, capability building, and business transformation through strategic learning interventions, Deepinder has consistently delivered impactful business outcomes.

Key Leadership Roles:

• Director & Head of Content, upGrad
• AVP HR, L&OD, Customer Obsesssion, Axis Bank
• Assistant General Manager (Training), Power2SME
• Regional Training Head (North, East & West), Exide Life Insurance

Expertise Includes:

• LMS Implementation & Optimization
• TNA  & Leadership Program Development
• Sales, Financial Markets, Insurance, and Banking Training
• Stakeholder & Key Account Management
• Customer Experience & Culture Transformation

Certified Instructional Designer and Certified Assessment Centre Analyst, Deepinder has worked with Indian Oil, Microsoft, HDFC, and more.

Languages: English, Hindi, Punjabi, Bengali, French, and working knowledge of Urdu.

📌 Educational & Professional Qualifications

• 📜LUTCF Certified Professional in Retirement Planning from The American      College and International Academy of Insurance and Financial Management,      in collaboration with Birla Sun Life Insurance
• 📜LUTCF Certified Professional in Product and Planning Essentials from The      American College and International Academy of Insurance and Financial      Management, with Birla Sun Life Insurance
• 📜Certified in Instructional Design from Middle Earth HR
• 📜Certified Assessment Centre Analyst from Middle Earth HR
• 📜Certified Train the Trainer from Max Life Insurance and Birla Sun Life Insurance
• 📜Certified in Diversity, Equity, and Inclusion (DEI) & POSH (Prevention of Sexual Harassment at Workplace) from Middle Earth HR
• 📜Certified in Generative AI Foundations from upGrad in collaboration with Microsoft
• 📜Currently pursuing Generative AI and Data Science Certification from Hero      Vired in collaboration with edX and Harvard University
• 📜Currently pursuing Business Analytics and Data Science Certification &  Accelerator Program from Hero Vired in collaboration with edX and Harvard University
• 📜MBA + PGDBM (HR & Marketing) from Institute of Marketing and      Management (IMM), New Delhi
• 📜M.A. (Public Administration) from MS University, Tamil Nadu
• 📜Bachelor in Hotel Management (BHM) from Institute of Hotel Management,      Pusa (IGNOU)
• 📜Bachelor in Tourism Studies (BTS) from IGNOU
• 📜Certificate in Law (Intellectual Property Rights – IPR) from Indian Law      Institute, New Delhi

• Content Leadership & Instructional Design
• Storyboarding, ILT, eLearning, and Web-Based Training (WBT)
• Resume  Writing & Career Counselling
• Sales Training & Business Enablement
• Bancassurance  & Financial Services Sales Leadership
• Customer  Experience Strategy
• Learning & Development Consulting
• DEI  & POSH Advisory
• Freelance Business Strategy (Founder, DSSR Solutions

"To enable organizations and professionals in achieving operational excellence, strategic clarity, and growth resilience through customized learning, consulting, and business solutions."